How can I submit my confirmed accommodation booking from Online Travel Agency or Third Party for validation?
You may login to the Hayya portal and choose “Upload Other Platforms Booking” option via Accommodation on the Hayya portal.
Who can use the feature Upload Other Platforms Booking?
Only international ticketholders (over 18 Yrs. old) who have applied for a Hayya Card with their passport and whose applications are under Pending (Accommodation Confirmation) status, can submit an “Other Platforms Booking” request.
Can I book two consecutive days for Matchday Visit?
No, eligible ticketholders can make only one Matchday Visit request at a time. Once you are physically in Qatar, your Matchday Visit request cannot be deleted nor can a new Matchday Visit request be submitted. Additional Matchday Visit requests can be submitted after departing Qatar.
How can I submit the visit on Matchday request?
You will need to register your travel details via the Accommodation > “Visit on Matchday” option available on the Hayya portal. This applies for the primary applicant and your dependants.
What is Share My Paid Accommodation?
It is a feature to share your Paid Accommodation details with up to three Companions (1 adult and 2 dependants).
Will it be possible to transfer Accommodation from one guest to another?
Yes, with an admin fee of QAR 100 (US$ 27.47).
If multiple ticket holders with multiple ticket IDs wish to stay in the same apartment or villa, how can they book via the Official Accommodation Agency website?
In this instance, an individual could book accommodation using multiple ticket validation IDs in order to select accommodation options to fit the number of guests.
Does the Official Accommodation Agency website provide any booking advantages?
Qatar Accommodation Agency website has the most extensive range of accommodation options available with a variety of price points. Booking via the agency will provide fans with automatic validation of their accommodation.
Will there be a limit to the number of nights I can book?
The Host Country is currently prioritising ticketed fans for accommodation bookings. Bookings should align with your match attendance.
How does Share my Paid Accommodation work?
You may arrange with your International family member or friend who has confirmed their paid accommodation to add you via the My Hayya > Actions > Share My Paid Accommodation. This option is available on the Hayya portal.
How much will Accommodation cost?
There is a wide range of options available on the Qatar Accommodation Agency website, the official accommodation agency for the tournament. Prices start at USD 84 per room/per night, based on two-person occupancy.
What is the Official Accommodation Agency website?
Qatar Accommodation Agency
is the official accommodation agency for the tournament. Booking via the agency will provide fans with automatic validation of their accommodation.
What is Upload Other Platforms Booking?
Upload Other Platforms Bookings is an option available to fans to upload proof of a confirmed accommodation booking made on any booking website other than Qatar Accommodation Agency.
How long is the duration of Matchday Visit?
Your Matchday Visit will be valid for 24 hours from your time of entry to Qatar. If you overstay the permitted 24 hours in Qatar following your arrival, you will be subjected to fines and penalties
How long does it take for my accommodation to be approved?
- If you have booked your accommodation through Qatar Accommodation Agency, your passport number in the QAA booking form should match the passport number you have entered in your Hayya Card application. In this case, your accommodation and Hayya card will be approved within 24 hours.
- If you have been added by your family or friends through Host Family & Friends feature, your passport number and nationality added by the Host should match the passport number and nationality you have entered in your Hayya Card application. In this case, your accommodation and Hayya Card will be approved within 24 hours.
- If you have booked your accommodation through Non-Qatar Accommodation Agency (eg. Match Hospitality, direct hotel, booking.com, Airbnb etc.), and used the option “Upload Other Platform Booking”, please wait for 48 hours for approval.
Are there any restrictions on booking or sharing accommodation?
There are no restrictions on booking or sharing accommodation during the FIFA World Cup Qatar 2022™️. Bookings are only subject to availability and standard room capacities.
Do I have to book Accommodation through the Official Accommodation Agency website?
No, but the Qatar Accommodation Agency website has the most extensive range of accommodation options available with a variety of price points. Booking via the agency will provide fans with automatic validation of their accommodation.
What Accommodation options will be available to fans during the FIFA World Cup Qatar 2022™?
There is a wide range of options, including apartments, villas, hotels, fan villages, cruise ship hotels, and holiday homes through Qatar Accommodation Agency (QAA), Match Hospitality (fifa.hospitality.com), Non-Qatar accommodation agency (eg. direct hotel bookings, Third party agency bookings, Online Travel Agencies - Airbnb, Booking.com, etc.). Visitors are also welcome to stay with family and friends, use the feature “Share My paid Accommodation”, and Visit on Matchday.
What are the requirements of Visit on a Matchday?
Only International fans who have applied for a Hayya Card with their passport, and whose applications are in the Pending (Accommodation Confirmation) status, can submit a Visit on a Matchday request.
What is Host Family & Friends?
It is an alternative accommodation option through which local fans can host family or friends in Qatar. The deadline for guests to be registered with Host Family and Friends was 31 October.