Do the 1+3 need to arrive together?
They can arrive to Qatar separately.
What is the 1+3 policy?
The 1+3 policy is also known as “Hayya with Me”. This is a Hayya feature that allows international approved Hayya Card holders to share 3 voucher codes for non-ticketed family members and/ or friends to apply for Hayya with a fee of QAR 500.
What will happen if I arrive in Qatar without a Match Ticket or Accommodation?
Entry to Qatar during tournament time will not be possible without a valid Hayya Card.
Can I re-print a lost physical Hayya Card?
No. Physical Hayya Cards can only be printed once.
How can I receive my physical Hayya Card?
Two Hayya service centers are available to the public, Ali Bin Hamad Al Attiyah Arena (ABHA Arena) and Doha Exhibition and Convention Center (DECC), where fans can go and get their physical cards printed.
Do I need a physical Hayya Card?
If you have a digital Hayya Card, the physical Hayya Card is optional. Fans who do not have a smartphone can use a physical Hayya Card as an alternative to the digital Hayya Card.
Where can I find my FIFA tickets on the Hayya App?
The Hayya to Qatar 2022 app includes an option named “Show your match tickets”- this will link to the FIFA World Cup ticket app, which will be available soon.
Will metro and bus access be free for game days or the entire tournament duration?
Metro and bus access will be free from 10 November to 23 December 2022 for both local and international fans with a valid Hayya Card.
Will I need a smartphone to access the digital Hayya Card?
Yes. The Hayya to Qatar 2022 app is available in App Store (iOS), Google Play (Android) & AppGallery (Huawei).
Can someone under 18 apply separately for Hayya?
How do you define dependants?
Dependants are defined as applicants under 18.
Where can I buy a match ticket?
You can visit the FIFA Website to buy tickets -Ticketing (fifa.com).
Are non-married friends of different genders or couples (including LGBTQ+) allowed to stay in the same room?
Yes. There are no restrictions.
Can I visit Qatar for a day trip during the tournament?
Yes, provided you have a valid match ticket and have been issued a Matchday Visit Hayya Card through the Hayya portal or the Hayya to Qatar 2022 app. You need to enter details of your trip, which will allow you to enter Qatar for up to 24 hours. Please navigate through the Accommodation FAQs for more information regarding Visit on a Matchday.
What happens if the 1+3 decide/need to arrange other accommodation e.g. family and friends, Visit on a Matchday, or shared accommodation etc.?
When applying for Hayya using a “Hayya with Me” voucher, fans will not be able to use the “Visit on Matchday” or “Host Family & Friends” options. There is an option named ”Share my Paid Accommodation” which can be used for this feature. Please visit the Accommodation FAQs for more information about “Share my Paid Accommodation”.
Are there passport validity requirements?
All GCC and international fans’ passports should be valid until at least 22 March 2023.
Will FIFA Arab Cup Qatar 2021™ Hayya Card holders be able to use their existing account for FIFA World Cup Qatar 2022™ Hayya Card applications?
No, FIFA Arab Cup Qatar 2021™ Hayya Cards are not transferable. Fans will need to create a new registration and apply for a FIFA World Cup 2022 Hayya Card.
Will the Hayya Card process be different if I enter Qatar by air, road or sea?
No, the process is the same for all ports of entry. An approved Hayya Card and printed or digital entry permit are mandatory.
Will GCC nationals/residents be able to enter Qatar using their government-issued IDs during tournament time?
No, GCC Nationals/Residents will need to apply for a Hayya Card using their passport if they intend to visit Qatar between 1 November 2022 and 23 December 2022. Passports must be valid until 22 March 2023 as a minimum.
What languages will the Hayya to Qatar 2022 be available in?
The Hayya to Qatar 2022 app is available in Arabic, English, French, German, and Spanish.
Is there an order for Hayya applications under the account if an adult wishes to apply along with a dependant?
Yes. Adults should apply first as the main applicant and then dependant/s can apply under the main applicant’s Hayya.
Is health insurance mandatory for the travel to Qatar during the FWC22 tournament?
If you’re travelling to Qatar and you have an approved Hayya entry permit, health insurance is recommended but not mandatory.
Will the Hayya Card serve as a visa to enter Qatar for international fans?
Fans with a fully approved Hayya application will be eligible for a multiple-entry permit which will be sent by email. International fans can use the digital or printed entry permit to re-enter Qatar as long as their Hayya status remains approved until 23 December 2022.
How many times can a Ticket Application Number (TAN) be used to apply for Hayya?
Your ticket application number can be used for the number of tickets purchased in your FIFA order.
Will non-match ticket holders and business as usual visitors to Qatar need to apply for a Hayya Card to visit Qatar during tournament time?
Yes. All travelers to Qatar – whether they intend to attend a match or not – will need to apply for a Hayya Card if they are visiting Qatar during tournament time.
Up to three non-ticketed fans will be able to enter Qatar if they are invited by an approved Hayya Card holder.
Travelers coming to Qatar from December 2, 2022 can obtain a Hayya using the Non Match ticket holder feature. Accommodation is required and a fee of QAR 500 is applicable. Fees are waived for applicants below 12 years old.
Do I still need to apply for Hayya if I’m planning to visit during group stages (2 December onwards)?
If you are visiting Qatar from 2 December you do not require a match ticket. However you still need to apply for a Hayya Card on the Hayya platform hayya.qatar2022 or the Hayya to Qatar 2022 Mobile App.
If I don’t have a ticket, what are the requirements to get a Hayya Card?
If you don’t have a match ticket and want to enter Qatar from 2 December, you will need to register paid accommodation and pay QR500 for a Hayya Card. Fees are waived for applicants below 12 years old.
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