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Frequently Asked Questions

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Is applying for a Hayya Card mandatory?

Yes. All fans who wish to attend FIFA World Cup Qatar 2022™ matches must apply for a Hayya Card. Click here to apply.

Do I need a match ticket to apply for a Hayya Card?

Yes, at this stage we are inviting match ticket holders to apply for a Hayya Card. Further information in relation to non-ticket holders will be communicated in due course.

Do I need to have confirmed accommodation in order to apply for a Hayya Card?

No, you can begin your Hayya Card application without having booked accommodation. If you are an international fan, your Hayya Card application will only be complete once your accommodation is validated through the Hayya portal.

Can I visit Qatar for a day trip during the tournament?

Further information in relation to day trips will be communicated in due course.

Is there a deadline to sign up for the Hayya Card?

No, however we encourage everyone to apply for a Hayya Card as soon as your ticket(s) purchase is confirmed.

Do I need a Hayya Card to purchase match tickets/accommodation?

No, you do not need a Hayya Card to buy a match ticket or book accommodation.

How will I receive my Hayya Card?

The Hayya Card will be available immediately following approval via the Hayya app.

Will I need a smartphone to access the digital Hayya Card?

Yes.

Will the Hayya Card process be different if I enter Qatar by air, road or sea?

No, the process will remain the same whatever the port of entry.

Will GCC nationals/residents be able to enter Qatar using their government-issued IDs during tournament time?

No. GCC nationals/residents will need to apply for a Hayya Card if they intend to visit Qatar between 1 November 2022 and 23 January 2023.

What languages will the Hayya app be available in?

The Hayya app is currently available in Arabic and English. Additional language versions will be made available in due course.

Will FIFA Arab Cup Qatar 2021™ Hayya Card holders be able to use their existing account for FIFA World Cup Qatar 2022™ Hayya Card applications?

No, existing user accounts are not transferable. Fans will need to create a new registration.

Will non-match ticket holders and business as usual visitors to Qatar need to apply for a Hayya Card during tournament time?

Yes. All travellers to Qatar – whether they intend to attend a match or not – will need to apply for a Hayya Card if they are visiting Qatar during tournament time.

How do you define dependants?

Dependants are defined as children under 18.

Will the Hayya Card serve as a visa to enter Qatar for international fans?

Yes, the Hayya Card will act as an entry permit to Qatar for international fans.

What are the benefits of the Hayya Card?

The Hayya Card will provide entry to Qatar (for international ticketholders), entry to the stadiums (with a valid match ticket), access to free public transport from 10 November to 23 December 2022 and smart journey planning (via the Hayya app).

Is applying for a Hayya Card mandatory?

Yes. All fans who wish to attend FIFA World Cup Qatar 2022™ matches must apply for a Hayya Card. Click here to apply.

Do I need a match ticket to apply for a Hayya Card?

Yes, at this stage we are inviting match ticket holders to apply for a Hayya Card. Further information in relation to non-ticket holders will be communicated in due course.

Do I need to have confirmed accommodation in order to apply for a Hayya Card?

No, you can begin your Hayya Card application without having booked accommodation. If you are an international fan, your Hayya Card application will only be complete once your accommodation is validated through the Hayya portal.

Can I visit Qatar for a day trip during the tournament?

Further information in relation to day trips will be communicated in due course.

Is there a deadline to sign up for the Hayya Card?

No, however we encourage everyone to apply for a Hayya Card as soon as your ticket(s) purchase is confirmed.

Do I need a Hayya Card to purchase match tickets/accommodation?

No, you do not need a Hayya Card to buy a match ticket or book accommodation.

How will I receive my Hayya Card?

The Hayya Card will be available immediately following approval via the Hayya app.

Will I need a smartphone to access the digital Hayya Card?

Yes.

Will the Hayya Card process be different if I enter Qatar by air, road or sea?

No, the process will remain the same whatever the port of entry.

Will GCC nationals/residents be able to enter Qatar using their government-issued IDs during tournament time?

No. GCC nationals/residents will need to apply for a Hayya Card if they intend to visit Qatar between 1 November 2022 and 23 January 2023.

What languages will the Hayya app be available in?

The Hayya app is currently available in Arabic and English. Additional language versions will be made available in due course.

Will FIFA Arab Cup Qatar 2021™ Hayya Card holders be able to use their existing account for FIFA World Cup Qatar 2022™ Hayya Card applications?

No, existing user accounts are not transferable. Fans will need to create a new registration.

Will non-match ticket holders and business as usual visitors to Qatar need to apply for a Hayya Card during tournament time?

Yes. All travellers to Qatar – whether they intend to attend a match or not – will need to apply for a Hayya Card if they are visiting Qatar during tournament time.

How do you define dependants?

Dependants are defined as children under 18.

Will the Hayya Card serve as a visa to enter Qatar for international fans?

Yes, the Hayya Card will act as an entry permit to Qatar for international fans.

What are the benefits of the Hayya Card?

The Hayya Card will provide entry to Qatar (for international ticketholders), entry to the stadiums (with a valid match ticket), access to free public transport from 10 November to 23 December 2022 and smart journey planning (via the Hayya app).

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